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KVKK Information Text

This Privacy Notice has been prepared by Bianco Hygiene Shop (hereinafter referred to as the "site"), the data controller under the Law No. 6698 on the Protection of Personal Data (" KVKK "), to inform and enlighten you transparently about the methods of collecting your personal data, the purposes and legal grounds of personal data processing activities, the principles regarding the transfer of personal data if any, and your rights as a data subject , in relation to the use of personal data obtained from Personal Data Owners and/or third parties in connection with the Bianco Hygiene Shop website.

In accordance with the KVKK (Turkish Personal Data Protection Law), the Personal Data you share as a data subject will be collected and processed by the Company designated as the Data Controller within the scope specified below.

1. DEFINITIONS AND ABBREVIATIONS

In this Privacy Notice;

Company Address: Fevziçakmak Mahallesi, Çiçekdağı Sokak, No. 15/a, Darıca-Kocaeli

resident Bianco Hygiene Shop ,

Personal Data: Any information relating to an identified or identifiable natural person.

Processing of Personal Data: Any operation performed on personal data, such as obtaining, recording, storing, preserving, modifying, reorganizing, disclosing, transferring, acquiring, making available, classifying, or preventing the use of data, whether wholly or partly automated or non-automated, provided that it is part of a data recording system.

Data Subject: The natural person whose personal data is processed.

KVKK: The Law No. 6698 on the Protection of Personal Data, which was published in the Official Gazette on April 7, 2016 and entered into force.

Data Processor: A natural or legal person who processes Personal Data on behalf of the Data Controller, based on the authority given by the Data Controller.

Data Controller: The natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system.

The website/site refers to www.bianco-hygiene-shop.com .

 

2. PERSONAL DATA PROCESSED

Depending on your relationship with the Company, the types and amount of personal data processed will vary depending on the reason for processing; however, the Personal Data you share with the Company or that the Company obtains from third parties consists of the following:

 

 

Categories of Personal Data

Personal Data We Collect

Identity Data

Users' name, surname, Turkish Republic identity number, date of birth, and gender information.

Contact Information

Address information, users' phone numbers, email addresses,

Financial Data

Credit Card Information, bank details, bank card or credit card number, expiration date, and CVV code.

Cookie Information

Site behavior, location, browser information, operating system information, site visit durations, habits, interests, IP address information.

Marketing Data

Shopping history information, survey information, campaign participation information, website usage data.

Visual and Auditory Recordings

Camera recordings of visits to our stores, audio recordings of conversations made through our call center and contact numbers, and audio and camera recordings from support applications.

Transaction Security Data

Internet system logs, user session information.

 

Your personal data is processed in accordance with the general principles set forth in Article 4 of the KVKK (Law on Protection of Personal Data), in a lawful and fair manner, accurately and, where necessary, up-to-date, for specific, clear and legitimate purposes, in a manner that is relevant to the purpose for which it is processed, limited and proportionate, and retained for the period stipulated in the relevant legislation or necessary for the purpose for which it is processed.

Personal data cannot be processed without the explicit consent of the Data Subject, in accordance with Article 5 of the KVKK (Law on Protection of Personal Data). However, according to the same article, it is possible to process personal data without the explicit consent of the Data Subject if one of the following conditions exists:

  • If it is explicitly provided for in the laws,
  • It is necessary for the protection of the life or physical integrity of the person who is unable to express their consent due to factual impossibility or whose consent is not legally valid, or for the protection of the life or physical integrity of another person.
  • The processing of personal data of the parties to a contract is necessary provided that it is directly related to the establishment or performance of the contract.
  • It is necessary for the Data Controller to fulfill its legal obligations.
  • The personal data must have been made public by the Data Subject themselves,
  • Data processing is necessary for the establishment, exercise or protection of a right,
  • Data processing is necessary for the legitimate interests of the Data Controller, provided that it does not harm the fundamental rights and freedoms of the Data Subject.

3. GENERAL PRINCIPLES REGARDING THE PROCESSING OF PERSONAL DATA, CONDITIONS AND PURPOSES OF PROCESSING PERSONAL DATA

Your personal data is processed in accordance with the general principles set forth in Article 4 of the KVKK (Law on Protection of Personal Data), in a lawful and fair manner, accurately and, where necessary, up-to-date, for specific, clear and legitimate purposes, in a manner that is relevant to the purpose for which it is processed, limited and proportionate, and retained for the period stipulated in the relevant legislation or necessary for the purpose for which it is processed.

Personal data cannot be processed without the explicit consent of the Data Subject, in accordance with Article 5 of the KVKK (Law on Protection of Personal Data). However, according to the same article, it is possible to process personal data without the explicit consent of the Data Subject if one of the following conditions exists:

  • If it is explicitly provided for in the laws,
  • It is necessary for the protection of the life or physical integrity of the person who is unable to express their consent due to factual impossibility or whose consent is not legally valid, or for the protection of the life or physical integrity of another person.
  • The processing of personal data of the parties to a contract is necessary provided that it is directly related to the establishment or performance of the contract.
  • It is necessary for the Data Controller to fulfill its legal obligations.
  • The personal data must have been made public by the Data Subject themselves,
  • Data processing is necessary for the establishment, exercise or protection of a right,
  • Data processing is necessary for the legitimate interests of the Data Controller, provided that it does not harm the fundamental rights and freedoms of the Data Subject.

The company uses your personal data, which is the subject of this Privacy Notice, for the following purposes: fulfilling obligations arising from legislation; conducting necessary work by business units to enable individuals to benefit from the products and services offered by our shopping site and executing related business processes; conducting necessary work by relevant business units and executing related business processes for the realization of commercial activities carried out by our shopping site; planning and executing the commercial and/or business strategies of our shopping site; ensuring the legal, technical, and commercial-business security of individuals in a business relationship with our shopping site; planning and executing activities necessary to customize and recommend our products and services to individuals according to their preferences, usage habits, and needs; establishing potential rights and claims of individuals; providing information to authorized institutions as required by legislation; creating and tracking visitor records; ensuring the fulfillment of obligations under the Consumer Protection Law, the Retail Trade Regulation Law, and other legal regulations by our company and our branches, call center, affiliated companies, or through our websites, social media pages, or any other channels, including but not limited to these; and providing better service to customers. Your data is processed for the purposes of providing good service, offering various advantages, sales, marketing, information, providing information about promotions, providing information about campaigns and their conditions, conducting surveys and customer satisfaction research, facilitating and speeding up your purchases, receiving and delivering your orders, creating customer-oriented campaigns, cross-selling, determining target audiences, tracking customer behavior to improve user experience, improving the functionality of our website and mobile application and personalizing it according to customer needs, conducting direct and indirect marketing, personalized marketing and remarketing activities, conducting personalized segmentation, targeting, analysis and internal reporting activities, market research, planning and executing customer satisfaction activities and planning and executing customer relationship management processes, including the planning and executing of sales and marketing processes for the products and/or services of our shopping site, and planning and executing processes to create and/or increase loyalty to the products and/or services offered by our shopping site.

4. METHODS OF COLLECTING PERSONAL DATA AND LEGAL GROUNDS

Your personal data will be processed by the Company.

www.bianco-hygiene-shop.com , Email, call center, store, camera, mobile application

Personal data may be collected, processed, and transferred through channels such as these, in accordance with the fundamental principles stipulated by the Personal Data Protection Law (KVKK) and within the scope of the personal data processing conditions specified in Articles 5 and 6 of the KVKK, for the purposes stated in this Disclosure Statement.

The personal data that is the subject of this Privacy Notice is processed based on the legal grounds that it is directly related to the establishment or performance of a contract and is necessary for the legitimate interests of the Data Controller.

5. TRANSFER OF PERSONAL DATA, PURPOSES AND DURATIONS OF TRANSFER

Categories of Personal Data

Institutions to which the transfer was made

Purposes of Transfer

Storage Time

Identity Data

Cargo companies, banks, company stakeholders, company officials, subsidiaries and affiliates, government agencies and organizations, internal departments, suppliers.

 

Your personal data is transferred for the purposes of supplying the products or services sold, ensuring their safe delivery to you, maintaining customer management data, processing payments for services or products, informing you about campaigns, resolving potential disputes, and carrying out internal operations.

The contracts are valid for 10 years from the end of the relationship.

Contact Information

Cargo, company stakeholders, company officials, affiliates and subsidiaries, government agencies and organizations, internal departments, suppliers

 

Your personal information is transferred for the purposes of supplying the products or services sold, ensuring their safe delivery to you, maintaining customer management data, informing you about campaigns, resolving potential disputes, and carrying out internal operations.

Ten years from the end of the contractual relationship

Financial Data

The bank, internal departments, company stakeholders, company officials, subsidiaries and affiliates.

The funds are transferred to enable and control financial transactions related to products or services.

Ten years from the end of the contractual relationship

Marketing Data

Analysis firms, advertising firms, research firms, infrastructure firms

User data is transferred so that the system can offer campaigns based on user records and behavior, suggest different products based on their behavior, and facilitate product sales.

10 years

Visual and Auditory Recordings

Company stakeholders, company officials, affiliates and subsidiaries, government agencies and organizations, internal departments, and infrastructure providers.

Information is provided to facilitate product or service support, resolve disputes, and, if requested, resolve legal issues.

5 Years

Transaction Security Data

Company stakeholders, company officials, affiliates and subsidiaries, government agencies and organizations, internal departments, and infrastructure providers.

Information is provided to facilitate product or service support, resolve disputes, and, if requested, resolve legal issues.

10 Years

Cookies and IP Address

Analysis firms, advertising firms, research firms, infrastructure firms

User data is transferred so that the system can offer campaigns based on user records and behavior, suggest different products based on their behavior, and facilitate product sales.

Please review our Privacy and Cookie Policy.

6. SECURITY OF YOUR PERSONAL DATA

To protect your personal data, the Company takes appropriate measures consistent with relevant privacy and data security laws and regulations, and implements technical and organizational measures to prevent risks such as destruction, loss, alteration, unauthorized disclosure, or unauthorized access to your data, depending on the state of technology, implementation costs, and the content of the data to be protected.

The personal data subject to this Privacy Notice is kept within the Company and is accessible only to a limited number of individuals. At the end of the processing period, this personal data will be deleted, destroyed, or anonymized as indicated in the Company's Personal Data Protection and Destruction Policy.

7. RIGHTS AND OBLIGATIONS OF THE DATA SUBJECT

7.1. Data subjects are responsible for ensuring that the personal data they have shared with the Company is accurate, complete, and up-to-date, and, if personal data belonging to other individuals is shared, that this data is collected in a valid and legally compliant manner. The data subject shall inform other individuals to whom they have provided personal data about the content of this Notice and shall obtain their consent for the Company to use their personal data as specified in this Notice (including transfer and disclosure).

7.2. Personal Data Owners within the scope of the Personal Data Protection Law (KVKK) and related legislation;

• To find out whether your data is being processed,

• Requesting information regarding the processing of personal data,

• To learn the purpose for which personal data is processed and whether it is used appropriately for that purpose.

• Knowing the third parties to whom personal data is transferred, whether domestically or internationally.

• The right to request the correction of personal data if it has been processed incompletely or incorrectly, and to request that this correction be notified to third parties to whom the personal data has been transferred.

• The right to request the deletion or destruction of personal data if the reasons requiring its processing cease to exist, even if it has been processed in accordance with Law No. 6698 and other relevant laws, and to request that this action be notified to third parties to whom the personal data has been transferred.

• The right to object to an outcome that is detrimental to oneself, resulting from the analysis of processed data exclusively through automated systems.

Individuals have the right to claim compensation for damages incurred as a result of the unlawful processing of their personal data.

As Data Subjects, you can submit your requests regarding your rights in writing, clearly and understandably, including documents identifying your identity and address, and with a wet signature, either in person, by mail, or via a notary public to the Data Controller Company's address specified below, or send it to the PTT KEP address specified below.

While the company reserves the right to verify your identity before responding, your application should include:

• Your name, surname, and signature (if the application is in writing),

• For Turkish citizens, your Turkish Republic identity number; if you are a foreigner, your nationality, passport number, or identity number if you have one.

• Your residential or business address for notification purposes,

• If available, your email address, telephone and fax number for notification purposes,

• Your request subject,

All necessary information and documents related to the subject should be attached to the application. If you submit your requests to the Company as described above, the Company will process your request as soon as possible, and no later than thirty days, depending on the nature of the request.

COMPANY CONTACT INFORMATION:

Bianco Hygiene Shop

Fevziçakmak neighborhood, Çiçekdağı street, No. 15/a, Darıca-Kocaeli

Tel: 0 262 656 48 29

Email: info@bianco-hygiene-shop.com

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